Last updated: Feb 24, 2025
At Sup Bot, we value your freedom and convenience. We allow users to cancel their subscription at any point. Please review our cancellation policy below for details on how to manage your subscription:
Self-Service Cancellation: Log in to your Sup Bot account, navigate to the Billing page, and click the Cancel Subscription button. Follow the on-screen prompts to complete your cancellation.
Customer Support: If you need assistance or prefer to cancel via email, please contact our support team at hello@supbot.com.
Active Until End of Billing Cycle: Once you initiate a cancellation, your account will remain active until the end of your current billing period. No further charges will be incurred after the billing cycle concludes.
No Prorated Refunds: We do not offer prorated refunds for the remaining days of your current billing cycle. Your access to Sup Bot services will continue until the end of the period for which you have already paid.
No Cancellation Fees: You can cancel at any time without incurring additional cancellation fees.
Changes to the Policy: Sup Bot reserves the right to update or modify this cancellation policy at any time. Any changes will be communicated via email or through our website. We encourage you to review this policy periodically.
Support: If you have any questions or concerns regarding this policy or your subscription, please reach out to our customer support team at hello@supbot.com.
This policy ensures that you have control over your subscription, allowing you to cancel whenever you choose while keeping you informed about the process and terms of cancellation.